Let Us Help You Prepare for Your Visit

Hollywood Pantages Theatre
6233 Hollywood Blvd.
(½ block East of Hollywood & Vine)
Information Hotline: 323-468-1770

Box Office Hours

Box Office Hours | Beginning July 10, 2017

Monday | CLOSED
Tuesday - Saturday | Open 10am - 6pm
Sunday | Open 10am - 2pm
Box Office accepts Cash, American Express, Mastercard & Visa
Holiday Closings

Labor Day | Monday, September 4 | CLOSED

Forms Of Payment & Will Call

  • Cash, American Express, Visa and Mastercard are accepted.
  • Will call tickets may be picked up anytime during normal box office hours in advance and on the day of the event.
  • Tickets in price level 5 may only be purchased using a credit card.
  • All lowest price level sales will be held at will call and tickets may be picked up by the card holder no sooner than 1 hour prior to curtain.

Patron Policies

Dress Code

There is no dress code at the theatre. Attire should be comfortable and appropriate. 

Policy for Children

All persons entering the theatre, regardless of age, must have a ticket. Children under 5 are not permitted in the theatre unless otherwise noted on individual show pages. Some shows or events do have a different age policy than the standard theatre policy, so please check the show page before you attend.

Late Seating Policy

Patrons not in their seats when the performance begins are subject to a seating hold and will be seated at the discretion of theatre management an appropriate time during the show.  Seating holds vary by show.  We offer monitors in the lobby for late arriving patrons. 

Outside Food/Drink Policy

We do NOT allow outside food or drink in the theatre. This includes restaurant take-out or leftovers. Only bottled water, non-alcoholic drinks in cups with lids, and candy/dessert  purchased from theatre concessions are permitted in the auditorium. Cups without lids and alcoholic drinks are not allowed in the auditorium.

Smoking Policy

Smoking (including e-cigarettes), is prohibited in the Hollywood Pantages Theatre. Patrons who wish to smoke at intermission may exit the theatre so as long as they have their ticket stub or e-ticket with them when exiting theatre. Tickets MUST be presented upon re-entry.

Photography and Recording Devices

Cameras, cell phone cameras and any audio/video recording devices are strictly prohibited during the performance.  “Professional” grade cameras are not allowed inside the theatre at any time.  We encourage patrons to take photos in the lobby before, during intermission and after the show.
Please note, that the Photo Policy inside the auditorium will vary depending on the production. Members of our ushering staff will advise as to the specific show policy upon entering the theatre.

Prohibited Items

Items prohibited within the Hollywood Pantages Theatre include, but are not limited to:

  • Weapons (this includes weapons accompanied by a valid CCW permit)
  • Professional recording devices
  • Large bags such as suitcases and backpacks (coat and bag checks are not available.)
  • Outside food and drink (this excludes water)
  • Only service animals are allowed inside the theatre

There is no elevator in the Hollywood Pantages Theatre, and the mezzanine (2nd) Level is accessible only by stairs.

Amenities

Concessions

There are three bars located in the main lobby where various mixed drinks, sodas and beer can be purchased. Our largest bar is located to the left of the front doors as you enter the theatre and two additional mezzanine bars are located at the top of the steps on either side of the theatre.

The bars begin serving patrons one hour before the performance begins.
Additionally, a large concession stand in the main lobby has a selection of small snacks and beverages available for purchase.

Alcoholic beverages are not permitted inside the seating area.

Restrooms

Women's Restrooms are located on either side of the lobby and at the top of the stairs on the West side of the Mezzanine. 

Men's Restrooms can be found on the East side of the lobby in both the Orchestra and Mezzanine levels.

The Accessible Restroom can be found on the East side of the Colonnade near door 1.

Additionally, accessible restrooms are available in the lower alcove on the east end of the main lobby with the assistance of an electronic lift.

There is no elevator in the Hollywood Pantages Theatre, and the mezzanine (2nd) Level is accessible only by stairs.

Merchandise

Show merchandise sales are based on availability and are at the discretion of the individual shows.

Security

Patron Security

For the protection of our patrons, theatre managers and private security personnel are on duty during all performances.

Bag Inspection

All bags will be inspected upon arrival. Luggage, shopping bags and other large packages that will not fit comfortably with you at your seat will not be allowed inside the theatre. For your convenience, please make other arrangements for these items before arriving. The Hollywood Pantages does not have a bag check. Do not leave your personal bags (purses, backpacks) unattended while in the theatre.

Emergency Contact During Performances

Our Audience Services Lobby Desk line is available during performance hours and for emergencies only. (323) 468-9691.

Lost & Found