There are multiple ways to exchange or upgrade your ticket. For more information or personal assistance CLICK HERE to contact us. 

There Are Now 5 Ways To Exchange* Your Season Tickets



In Person

Hollywood Pantages Theatre Box Office is normally open daily from 10:00am to 6:00pm. To confirm that the box office is currently open for business, please call 323-468-1770 (recorded information). Tickets may be exchanged in person only at the Hollywood Pantages Box Office. Pick your exact seat locations FREE OF CHARGE.

By Mail

DOWNLOAD EXCHANGE FORM HERE and follow the instructions on how to mail your exchange request to the box office. We pick the best available locations FREE OF CHARGE.

By Phone

Call the Season Ticket Office at 866-755-2929 (M-F, 8:00am-6:00pm). Pick your exact seat locations for $4 per ticket.


To begin, log into your My Pantages Account and click on "Manage My Tickets.” Pick your exact seat locations online up to 48 hours prior to your original performance for $4 per ticket. For complete instructions, please see below.

Upgrade And Change Options

  • Upgrade to a different seating section - For instance, from Section C to Section B.

  • Upgrade within your current seating section - For instance, from Row Z in Section B to Row U in Section B.
  • Change the day of the week you attend - For instance, from Tuesdays to Thursdays or Saturdays.
  • Change the performance week you attend - For instance, from the 1st week of performances to the 3rd week of performances (where there is more availability as there are currently fewer season ticket holders in the 3rd week of performances).

*Exchanges are on a best available basis and may not be available on your desired performance date or in your desired seating area. Downgrades are not refundable. Exchanging into a weekend or holiday performances may incur an additional charge.