Accessible Restrooms

A single accessible restroom is available on the ground level on the east end of the inner lobby, just before you enter the auditorium. 

 Additionally, accessible restrooms are available in the lower alcove on the east end of the main lobby with the assistance of an electronic lift.

Accessible Seating

Exact accessible seating locations can be purchased online via Ticketmaster. Click the accessible icon to show available seats. Tip: Choose the wheelchair space first, then add the companion seat(s).

Accessible seating is only available in the orchestra level. There is no elevator in the Hollywood Pantages Theatre, and the mezzanine (2nd) Level is accessible only by stairs. There are 31 steps up to the mezzanine and 44 total to the rear of the mezzanine.

To purchase tickets with accessible seating for any Hollywood Pantages event on Ticketmaster, please CLICK HERE.

If you prefer, you may also submit your accessible ticket request for any performance by email at [email protected] or by phone at (323) 468-1782 Monday-Friday 11am-5pm. Please allow up to 48 hours for return calls.

 

ASL Interpreted Performances

ASL interpretation will be offered for the performances listed below.

To request ASL interpretation:

Please allow at least 3 weeks advance notice when requesting an interpreter.

This service has been offered for Hollywood Pantages productions for the past 19 years.

Audio Description Performances

Audio Description will be offered for the performances listed below.  Click the desired performance to purchase online. 

PLEASE NOTE: 

  • This service may be utilized from ANY SEAT.
  • Visit Audience Services to check out a listening device at no cost with a driver's license or major credit card.

To request Audio Description services:

When requesting audio description, please allow at least 3 weeks advance notice.

With Audio Description, visually impaired patrons listen to trained audio describers give live, verbal descriptions of actions, costumes, scenery, and other visual elements of the production.

 

Binoculars

Binoculars are available for rent at Audience Services for a fee of $10 (cash only) and a driver's license or major credit card.  

 

Booster Seats

Booster Seats for any performance can be found outside of every theatre door.

There is limited availability and seats are provided on a first come, first served basis.

Please keep in mind all theatre patrons must be 5 years of age or older and all patrons, regardless of age, must have a ticket.

Listening Devices

Several sound amplification options are available at no cost.

  1. NEW - Induction Loop installed for patrons. Simply set your device to the Telecoil feature, and adjust volume accordingly. We also offer a limited number of T-coil loop receivers for patrons with no personal device.
  2. Infrared Listening System and the following headsets are also available:
  • Sound Associates - SA650H Headset / receiver (95kHz)
  • Sennheiser - RI250 / RI150 headset / receiver (2.3 MHz)
  • Sound Associates - SA1502P Pendant receiver with neck loop - (2.3 MHz)

Visit the Audience Services desk in the lobby to learn more and to check out a device with your driver’s license or major credit card.

NEW - Telecoil Induction Loop

NEW - Induction Loop installed for patrons. Simply set your device to the Telecoil feature, and adjust volume accordingly. We also offer a limited number of T-coil loop receivers for patrons with no personal device.

Open Caption Performances

Open Captioning will be offered for the performances listed below.

To request Open Caption services:

When requesting Open Caption services, please allow at least 3 weeks advance notice.

Policy on Guide Dogs and Service Animals

Although animals are not permitted in the theatre, an exception is made for guide dogs and service animals. Please inform your ticket sales representative if any accommodations are required.

Wheelchair Transfer Seats

The orchestra level of the Hollywood Pantages Theatre features a number of transfer seats, which feature movable arms on the aisle side of the seat, making it easier to transfer from a wheelchair into a theatre seat.