YOUR PHONE IS YOUR TICKET

  • ALL SEASON TICKETS ARE NOW IN ACCOUNT MANAGER.
  • LOG IN TO YOUR PANTAGES ACCOUNT TODAY TO VIEW YOUR TICKETS.
  • SHOULD YOU HAVE QUESTIONS OR SEE ANY ERRORS, PLEASE CONTACT US.
  • WE RECOMMEND ADDING ONLY YOUR NEXT SHOW TO YOUR PHONE, RATHER THAN ADDING ALL OF YOUR SEASON SHOWS AT ONE TIME.   

Mobile Tickets FAQ

What is a QR Code? What is a Barcode?

What is a QR Code?

Sample QR Code.jpg

A QR code (pictured above) is a type of optical label that stores specific information; in this case...where you are sitting in the theatre!

  • Patrons entering the theatre with mobile devices will scan these QR codes with house staff at the front doors to the theatre. For information on managing and entering the theatre with your mobile device, view the drop-down selections below.
  • QR Codes have faster readability (which gets you through the door and to your seat faster)
  • QR codes have greater storage capacity and are harder to replicate (which means your tickets are even MORE secure!)
  • QR Codes can be ready by newer model iPhones & Android devices using only the camera app located on both.
  • Some older model mobile phones may require the installation of a QR Reader App, most of which can be downloaded for free.

QR Codes vs Bar Codes

For season ticket holders, and select patrons requesting paper tickets from either Ticketmaster or the Hollywood Pantages Box Office, tickets will be equipped with a standard barcode, which look like this:

Sample Bar Code1.jpg

Log In To Account Manager

STEP 1

Visit www.HollywoodPantages.com/MyAccount on your smart phone's web browser.

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STEP 2

Use the same email address and password that you used to log in to the previous version. Please note that you can no longer log in with your account number.

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Adding Tickets To Your Phone | iPhone

WE RECOMMEND ADDING TICKETS FOR YOUR NEXT SHOW ONLY, rather than adding all of your season shows to your phone now. 

Keeping tickets in Account Manager allows for maximum flexibility in terms of transferring and exchanging tickets closer to your show dates.  

STEP 1

Log in to your account by visiting www.HollywoodPantages.com/MyAccount

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STEP 2

Select your event and tap VIEW BARCODE to display your tickets on screen, swipe right to see additional tickets.

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STEP 3

Tap Add to Wallet under the barcode and you are done!

Not compatible using search engines (such as Google.com), you must use a web browser (such as Safari, Chrome, Firefox)

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Adding Tickets To Your Phone | Android

WE RECOMMEND ADDING TICKETS FOR YOUR NEXT SHOW ONLY, rather than adding all of your season shows to your phone now. 

Keeping tickets in Account Manager allows for maximum flexibility in terms of transferring and exchanging tickets closer to your show dates.  

STEP 1

Log in to your account by visiting www.HollywoodPantages.com/MyAccount

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STEP 2

Select your event and tap your tickets to display them on screen

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STEP 3

Tap Google Pay's "Save to Phone". If you do not see Google Pay, visit Google HERE.

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Preparing For Your Show

Preparing for your show?  Follow these steps in advance for quick and frustration-free entry to the theatre:

  1. Log In To Account Manager
  2. Select the upcoming event to reveal your tickets. 
  3. If you have guests arriving separately, now is a great time to transfer tickets to them (they will need to create an account in order to accept the tickets).
  4. Then, follow instructions provided here to add tickets to your phone.
  5. Be sure to charge your mobile device the day of the show.

Doing this in advance means you won't need an internet connection at the theatre. 

Managing Your Tickets

The new Account Manager allows you to quickly view, send, or sell tickets and more.

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Send tickets to family and friends via text, email, and popular social media options like Facebook and Twitter Messenger

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With the New Account Manager, you are now also able to quickly search for upcoming events!

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At The Theatre

If you have not yet added your tickets to your phone, be sure to do so BEFORE GOING THROUGH SECURITY. 

Keep your tickets out until you are seated - you will need them at the front door and again in order to be seated.

 

Sending Your Tickets

STEP 1

Select Manage My Tickets(s), then choose your event and tap SEND to send your tickets to someone else.

Please note that not all tickets are eligible for transfer. If they are not, the transfer option will not be shown.

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STEP 2

Type in the First Name, Last Name, Email and an optional note of the person you would like to send the tickets to. Click, Send.

From there, you are all set! Click, Done. If you ever need to reclaim the tickets, click Reclaim to deactivate the offer.

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Selling Your Tickets

STEP 1

Tap Manage My Ticket(s), choose your event, and select the tickets you want to sell. Once selected, tap Sell

PLEASE NOTE THAT NOT ALL TICKETS ARE ELIGIBLE FOR RESELL.  IF THEY ARE NOT, THE SELL OPTION WILL NOT BE SHOWN.

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STEP 2

Select the tickets you want to sell and enter your asking price

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STEP 3

First time users will be prompted to enter payment information. Tap Sell and you're done

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Exchanging Your Tickets (Desktop Only)

At this time, exchanges are only available via desktop or laptop computer. 

Visit the Exchanges section under Season Ticket Services for information on how to exchange tickets.